Lead-to-client workflow
Define lead capture, ownership, status transitions and handoff into onboarding. Avoid duplicating identity data across systems without a source-of-truth rule.
KYC and onboarding
Integrate identity and compliance workflows according to the broker’s applicable requirements, with auditable status changes and exception handling.
Trading accounts
Define how CRM actions create, update and synchronize trading accounts while protecting administrative credentials.
IB and affiliate workflows
Model partner hierarchy, attribution and reporting with explicit calculation ownership and change controls.
Payments and reconciliation
Track payment states and reconciliation without exposing sensitive payment credentials to inappropriate application layers.
Reporting
Provide operational dashboards for onboarding, account status and integration exceptions; keep trading and financial reporting definitions consistent.
Security
Apply least privilege, MFA where supported, audit logging, protected secrets and controlled production changes.